How can I request a withdrawal?

Rewards cannot be withdrawn.

Credit can only be withdrawn to the card or account with which you originally used to pay. To withdraw Credit, click the withdraw button in Available Balance on the My Rewards & Credit page.

A record of the withdrawal will be listed on your credit card bill after your withdrawal request is successfully processed. If more than one card was used to pay, you will receive the total withdrawal amount split across each of the cards. Please refer all inquiries regarding the arrival of your refund to your card-issuing institution, as the time required to complete the refund may be affected by your institution's policies and practices.

Refund time estimates:

Original Payment MethodRefund time
via Credit/Debit CardUp to 30 business days
via PayPal BalanceInstantly
4-7 business days
7-14 business days
4-7 business days
7-14 business days
7-14 business days
7-14 business days
7-14 business days
7-14 business days
7-14 business days

This page was helpful?

Yes No

Need more help?

Contact Customer Service for My Order Check My Service Record
Welcome to download our APP
Track orders and get real-time updates on shipping.
Smoother communication and enhanced support.
Receive replies with priority on APP.
Receive replies with priority on APP.
Smoother communication and enhanced support.
Track orders and get real-time updates on shipping.
Download APP Now